SHIPPING OPTIONS
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Germany: 5 € DHL/ POST (7-8 working days)
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Europe: 14 € DHL/ POST (7-8 working days)
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Outside Europe: 21 € DHL/ POST (7-8 working days)
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Free Shipping Worldwide - Minimum spend of: 150 €
SHIPPING FOR BESPOKE ITEMS GERMANY
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Europe, Outside Europe: DHL, POST (1-3 working weeks)
ON REQUEST
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We can make initials, name or phrase on the products of your choice.
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The colour of the letters is in the color of the product.
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The letters can be in 1.handwriting or 2.print type.
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Please write it always as in the example: Philip- 1. or PHILIP- 2. (1.handwriting or 2.print type )
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Please take care when entering your personalisation as it will be embroided exactly as you enter it, including any capitalisation (e.g. Philip, philip, PHILIP).
Need some help? Please contact us:
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export.litolff(at)icloud.com
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0049 (0) 163 2401906
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0049 (0) 221 2005420
Monday to Saturday 11am - 19pm
SHIPPING WORLDWIDE
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Afghanistan 21 € (7-8 working days delivery)
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Egypt 21 € (7-8 working days delivery)
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Albania 14 € (7-8 working days delivery)
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Algeria 21 € (7-8 working days delivery)
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Andorra 14 € (7-8 working days delivery)
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Angola 21 € (7-8 working days delivery)
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Antigua and Barbuda 21 € (7-8 working days delivery)
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Equatorial Guinea 21 € (7-8 working days delivery)
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Argentina 21 € (7-8 working days delivery)
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Ethiopia 21 € (7-8 working days delivery)
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Australia 21 € (7-8 working days delivery)
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Bahamas 21 € (7-8 working days delivery)
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Bahrain 21 € (7-8 working days delivery)
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Bangladesh 21 € (7-8 working days delivery)
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Barbados 21 € (7-8 working days delivery)
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Belgium 14 € (7-8 working days delivery)
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Belize 21 € (7-8 working days delivery)
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Benin 21 € (7-8 working days delivery)
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Bhutan 21 € (7-8 working days delivery)
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Burma 21 € (7-8 working days delivery)
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Bolivia 21 € (7-8 working days delivery)
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Botswana 21 € (7-8 working days delivery)
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Germany 5 € (7-8 working days delivery)
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Brazil 21 € (7-8 working days delivery)
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Brunei 21 € (7-8 working days delivery)
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Bulgaria 14 € (7-8 working days delivery)
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Burkina Faso 21 € (7-8 working days delivery)
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Burundi 21 € (7-8 working days delivery)
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Canada 21 € (7-8 working days delivery)
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Chile 21 € (7-8 working days delivery)
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China 21 € (7-8 working days delivery)
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Costa Rica 21 € (7-8 working days delivery)
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Denmark 14 € (7-8 working days delivery)
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Djibouti 21 € (7-8 working days delivery)
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Dominica 21 € (7-8 working days delivery)
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Dominican Republic 21 € (7-8 working days delivery)
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Ecuador 21 € (7-8 working days delivery)
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El Salvador 21 € (7-8 working days delivery)
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Ivory Coast 21 € (7-8 working days delivery)
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Fiji 21 € (7-8 working days delivery)
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Finland 14 € (7-8 working days delivery)
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France 14 € (7-8 working days delivery)
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Gabon 21 € (7-8 working days delivery)
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Gambia 21 € (7-8 working days delivery)
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Ghana 21 € (7-8 working days delivery)
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Grenada 21 € (7-8 working days delivery)
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Greece 14 € (7-8 working days delivery)
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Great Britain & Northern Ireland. 14 € (7-8 working days delivery)
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Guatemala 21 € (7-8 working days delivery)
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Guiana 21 € (7-8 working days delivery)
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Guinea 21 € (7-8 working days delivery)
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Guinea-Bissau 21 € (7-8 working days delivery)
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Haiti 21 € (7-8 working days delivery)
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Honduras 21 € (7-8 working days delivery)
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India 21 € (7-8 working days delivery)
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Indonesia 21 € (7-8 working days delivery)
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Iraq 21 € (7-8 working days delivery)
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Iran 21 € (7-8 working days delivery)
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Ireland 14 € (7-8 working days delivery)
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Iceland 21 € (7-8 working days delivery)
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Israel 21 € (7-8 working days delivery)
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Italy 14 € (7-8 working days delivery)
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jamaica 21 € (7-8 working days delivery)
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Japan 21 € (7-8 working days delivery)
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Yemen (Arab.Republik) 21 € (7-8 working days delivery)
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Yemen (Dem.Volksrep.) 21 € (7-8 working days delivery)
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Jordan 21 € (7-8 working days delivery)
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Yugoslavia 14 € (7-8 working days delivery)
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Cambodia 21 € (7-8 working days delivery)
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Cameroon 21 € (7-8 working days delivery)
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Cape Verde 21 € (7-8 working days delivery)
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Kenya 21 € (7-8 working days delivery)
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kiribati 21 € (7-8 working days delivery)
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Colombia 21 € (7-8 working days delivery)
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Comoros 21 € (7-8 working days delivery)
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Congo 21 € (7-8 working days delivery)
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Korea North 21 € (7-8 working days delivery)
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South Korea 21 € (7-8 working days delivery)
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Cuba 21 € (7-8 working days delivery)
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Kuwait 21 € (7-8 working days delivery)
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Laos 21 € (7-8 working days delivery)
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Lesotho 21 € (7-8 working days delivery)
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Lebanon 21 € (7-8 working days delivery)
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Liberia 21 € (7-8 working days delivery)
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Libya 21 € (7-8 working days delivery)
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Liechtenstein 14 € (7-8 working days delivery)
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Luxembourg 14 € (7-8 working days delivery)
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Madagascar 21 € (7-8 working days delivery)
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Malawi 21 € (7-8 working days delivery)
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Malaysia 21 € (7-8 working days delivery)
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Maldives 21 € (7-8 working days delivery)
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Mali 21 € (7-8 working days delivery)
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Malta 14 € (7-8 working days delivery)
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Morocco 21 € (7-8 working days delivery)
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Mauritania 21 € (7-8 working days delivery)
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Mauritius 21 € (7-8 working days delivery)
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Mexico 21 € (7-8 working days delivery)
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Mocambique 21 € (7-8 working days delivery)
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Monaco 21 € (7-8 working days delivery)
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Mongolia 21 € (7-8 working days delivery)
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Nauru 21 € (7-8 working days delivery)
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Nepal 21 € (7-8 working days delivery)
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New Zealand 21 € (7-8 working days delivery)
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Nicaragua 21 € (7-8 working days delivery)
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Netherlands 14 € (7-8 working days delivery)
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Niger 21 € (7-8 working days delivery)
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Nigeria 21 € (7-8 working days delivery)
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Norway 14 € (7-8 working days delivery)
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Oman 21 € (7-8 working days delivery)
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Austria 14 € (7-8 working days delivery)
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Pakistan 21 € (7-8 working days delivery)
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Panama 21 € (7-8 working days delivery)
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Papua New Guinea 21 € (7-8 working days delivery)
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Paraguay 21 € (7-8 working days delivery)
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Peru 21 € (7-8 working days delivery)
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Philippines 21 € (7-8 working days delivery)
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Poland 14 € (7-8 working days delivery)
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Portugal 14 € (7-8 working days delivery)
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Quatarrh 21 € (7-8 working days delivery)
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Russia 21 € (7-8 working days delivery)
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Rwanda 21 € (7-8 working days delivery)
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Romania 14 € (7-8 working days delivery)
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Saint Christopher & Nevis 21 € (7-8 working days delivery)
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Saint Lucia 21 € (7-8 working days delivery)
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Saint Vincent 21 € (7-8 working days delivery)
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Solomon Islands 21 € (7-8 working days delivery)
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Zambia 21 € (7-8 working days delivery)
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San Marino 14 € (7-8 working days delivery)
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Sao Tome & Principe 21 € (7-8 working days delivery)
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Saudi Arabia 21 € (7-8 working days delivery)
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Sweden 21 € (7-8 working days delivery)
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Switzerland 21 € (7-8 working days delivery)
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Senegal 21 € (7-8 working days delivery)
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Seychelles 21 € (7-8 working days delivery)
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Sierra Leone 21 € (7-8 working days delivery)
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Singapore 21 € (7-8 working days delivery)
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Somalia 21 € (7-8 working days delivery)
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Spain 14 € (7-8 working days delivery)
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Sri Lanka 21 € (7-8 working days delivery)
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South Africa 21 € (7-8 working days delivery)
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Sudan 21 € (7-8 working days delivery)
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Surinam 21 € (7-8 working days delivery)
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Swaziland 21 € (7-8 working days delivery)
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Syria 21 € (7-8 working days delivery)
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Taiwan 21 € (7-8 working days delivery)
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Tanzania 21 € (7-8 working days delivery)
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Thailand 21 € (7-8 working days delivery)
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Togo 21 € (7-8 working days delivery)
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Tonga 21 € (7-8 working days delivery)
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Trinidad & Tobago 21 € (7-8 working days delivery)
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Chad 21 € (7-8 working days delivery)
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Czechoslovakia 14 € (7-8 working days delivery)
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Tunisia 21 € (7-8 working days delivery)
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Turkey 21 € (7-8 working days delivery)
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Tuvalu 21 € (7-8 working days delivery)
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Uganda 21 € (7-8 working days delivery)
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Hungary 14 € (7-8 working days delivery)
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Uruguay 21 € (7-8 working days delivery)
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United States 21 € (7-8 working days delivery)
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Vanuatu 21 € (7-8 working days delivery)
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Vatican City 14 € (7-8 working days delivery)
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Venezuela 21 € (7-8 working days delivery)
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Society. Arab Emirates 21 € (7-8 working days delivery)
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Vietnam 21 € (7-8 working days delivery)
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Wester Sahara 21 € (7-8 working days delivery)
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Wallis and Futuna 21 € (7-8 working days delivery)
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Yemen 21 € (7-8 working days delivery)
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Zambia 21 € (7-8 working days delivery)
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Zimbabwe 21 € (7-8 working days delivery)
SHIPPING TAX AND DUTY FEES
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Please be aware of customs and duty fees the customer will be liable to pay in any destination outside of the EU. We are not responsible for any parcels returned for unpaid customs fees and will not issue refunds under these circumstances. Please also note that our LITOLFF store or LITOLFF Office will not be able to help with any orders placed online. If you have any other delivery questions please contact us at: export.litolff(at)icloud.com
PLEASE NOTE:
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When returning goods, please use the enclosed returns note and send to the following address only:
LITOLFF
Head Office
Thürmchenswall 49
50668 Cologne
Germany
PACKAGING
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Orders are packed in our signature LITOLFF box with a LITOLFF badge on top or in a LITOLFF cotton bag.
GIFT CARD
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Select a plain LITOLFF complement card or a peronal gift message that can be printed on a LITOLFF complement card.
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Please write a peronal gift message, in the notes field, at the end of placing your order.
GIFT/INVOICE an invoice where the price is not shown
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An order can be considered as a "gift".
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Please make a note, in the notes field, at the end of placing an order, if you wish the gift invoice in the package that is sent to the gift recipient.
PREORDER:
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All goods which are marked with preorder are available with a delivery time of 8-12 week- after placing the order.
UNWANTED ITEMS
Returns Information
Return & Exchange Policy
LITOLFF store online purchases: If you are not 100% satisfied with your purchase you can return your goods, provided we get them back within 14 days and in perfect original saleable condition, in the original packaging, with all tags attached.
Online purchases only: If you are a customer in the EU, Norway, Liechtenstein or Iceland, you have additional statutory rights to cancel online orders from when you made the order up to 14 days after you receive the goods. If you wish to cancel before delivery of your items, email us at export.litolff@icloud.com, or complete a cancellation form [link] via email or post. If you wish to cancel after receiving the items, return them to us within
14 days of receipt in perfect sateable condition, in the original packaging and with all tags attached. For items LITOLFF store online, please fill out the returns form included with your order. If you did not receive a returns form, please contact us via email. Our returns address is
LITOLFF, c/o Lorenz Thürmchenswall 49, 50668 Cologne, Germany.
Customers are responsible for return shipping charges for unwanted items. For your protection, please be sure to return your goods via recorded or registered post.
EXCEPTIONS
We cannot accept any returns on for hygiene reasons, except where faulty or not as described (see below).
EXCHANGES
We cannot hold stock for exchanges. In order to exchange your item you should return the original purchase in accordance with this policy and then submit a new order online or purchase a new item in store.
PAYMENT OF REFUNDS
Refunds in relation to online purchases will be made to you as soon as possible via the original payment method and in any event within 14 days of our receipt of returned items.
We may make deductions from refunds to reflect any reduction in the value of the items which may have resulted from your handling of them; i.e. they are no longer in perfect saleable condition.
For returns queries, please contact us at export.litolff(at)icloud.com.
FAULTY ITEMS
If your items are faulty or not as described, you are entitled to return them to us within 14 days of receipt for exchange or a refund. If you are returning the items after 14 days has passed, we may opt to repair or replace them before offering a refund. We will cover the cost of any return postage for goods which are faulty or not as described.
PRODUCT INFO DUMMY
Caution! Use Medical pacifier only closed.
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Best clinically proven material
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Boil - proof
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Specially polished smooth surfaces
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Triple perforation in the mouth shield
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prevents congestion of saliva.
Inspect the pacifier regularly and if it shows any damage, replace it immediately. Do not expose pacifier to direct sunlight when not in use.
For the sake of your child’s safety:Warning: Clean before every use and examine it for damaged parts by stretching it into all directions
(especially silicone) Even the best material is subject to ageing,
therefore discard damaged pacifiers at once. Warning!
Do not bring teats into contact with pointed or sharp objects (danger of tearing or swallowing).
We recommend replacing the pacifier every 1-2 months for reason of hygiene and safety. Before first use sterilize the pacifier for 5 minutes in cooking water. Afterwards squeeze out possible rest water of the teat. Do not clean pacifier with washing-up liquid or in a dishwasher. Caution: Do not attach any not certified strings or cords to the pacifier, your child could strangle himself.
Do not wet the sucking parts with sweet substances (caries). Protect from intensive solar radiation and heat (premature material fatigue)
1. The delivery time for all pacifiers in all colors is currently delayed.
Last updated 05/10/2020