GREY CUP

ON REQUEST

• We can paint initials, name or phrase on the porcelain products of your choice.
• The colour of the letters is in the color of the rim.
• The letters can be in 1.handwriting or 2.print type.
• Please write it always as in the example: Philip- 1. or PHILIP- 2. (1.handwriting or 2.print type )
• Please take care when entering your personalisation as it will be painted exactly as you enter it, including any capitalisation (e.g. Philip, philip, PHILIP).
• For bespoke items (1-3 working weeks)

Need some help? Please contact us

PACKAGING

• All orders are packed in our signature brown cardboard box with leather badge on top.

GIFT CARD

• Select a plain LITOLFF complement card or a peronal gift message that can be printed on a LITOLFF complement card.
• Please write a peronal gift message, in the notes field, at the end of placing your order.

 

GIFT/INVOICE an invoice where the price is not shown

• An order can be considered as a "gift".
• Please make a note, in the notes field, at the end of placing an order, if you wish the gift invoice in the package that is sent to the gift recipient.

PLEASE NOTE:
When returning goods through the selected delivery service, please use the enclosed returns note and send to the following address only:

LITOLFF GmbH
c/o Lorenz
Poller Kirchweg 78-90
D-51105 Köln

• For bespoke items (1-3 working weeks)
• Free shipping for orders over 100,- EURO (4-5 working days)
•  Normal DHL (4-5 working days)
•  Express DHL-Within 24h if order is place (1-2 working days)

SHIPPING OPTIONS 

• Germany: DHL, POST (4-5 working days)
• Europe: DHL, POST  (7-8 working days)
• Outside Europe: DHL, POST (7-8 working days)

 

SHIPPING FOR BESPOKE ITEMS GERMANY

• Europe, Outside Europe: DHL, POST (1-3 working weeks)