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ON REQUEST

• We can paint initials, name or phrase on the porcelain products of your choice.
• The colour of the letters is in the color of the rim.
• The letters can be in 1.handwriting or 2.print type.
• Please write it always as in the example: Philip- 1. or PHILIP- 2. (1.handwriting or 2.print type )
• Please take care when entering your personalisation as it will be painted exactly as you enter it, including any capitalisation (e.g. Philip, philip, PHILIP).

Need some help? Please contact us

PACKAGING

• All orders are packed in our signature brown cardboard box with leather badge on top.

GIFT CARD

• Select a plain LITOLFF complement card or a peronal gift message that can be printed on a LITOLFF complement card.
• Please write a peronal gift message, in the notes field, at the end of placing your order.

 

GIFT/INVOICE an invoice where the price is not shown

• An order can be considered as a "gift".
• Please make a note, in the notes field, at the end of placing an order, if you wish the gift invoice in the package that is sent to the gift recipient.

PLEASE NOTE:
When returning goods through the selected delivery service, please use the enclosed returns note and send to the following address only:

LITOLFF GmbH
c/o Lorenz
Poller Kirchweg 78-90
D-51105 Köln

Tax 19%  included in price.

SHIPPING OPTIONS 

• Germany: DHL, POST (4-5 working days)
• Europe: DHL, POST  (7-8 working days)
• Outside Europe: DHL, POST (7-8 working days)

 

SHIPPING FOR BESPOKE ITEMS GERMANY

• Europe, Outside Europe: DHL, POST (1-3 working weeks)